Your acceptance of these terms By using our Site/ Products/ Services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site/ Products/ Services. Your continued use of the Site/ Products/ Services following the posting of changes to this policy will be deemed your acceptance of those changes.
Our Refund Policy:
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and other relevant information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us by accepting our Product/ Services. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site/ Product/ Services related activities.
Our Site/ Products/ Services may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site/ Products/ Services may not function properly.
Cancellation | Refund:
We adopt diverse cancellation policies for our various services. For more details kindly refer to the respective document. Request related to cancellation must be submitted to the sales department, Through following email you can submit your cancellation request on support@RichLiveTrade.com or mailing the letter (At our address on the Application). On receipt of your request, our accounts department will contact you for issues on cancellation and will advise you related to the further process. Until you don’t get cancellation code from our accounts team, your cancellation won’t be considered valid.
Cancellation & Refund Policy
Last updated on Dec 5 2025
RichLive believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
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Cancellations will be considered only if the request is made within Not Applicable of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
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RichLive does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
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In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within Not Applicable of receipt of the products.
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In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within Not Applicable of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
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In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
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In case of any Refunds approved by the RichLive, it’ll take Not Applicable for the refund to be processed to the end customer.
Shipping & Delivery Policy
Last updated on Dec 5 2025
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. RichLive is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9130318359 or support@gmail.com
Money refund policy:
A Free live demonstration of the strategy is provided before the subscription starts, during this demo all aspect and working is explained in precise details.
I paid extra by mistake-100% payment will be refunded-We will refund your 100% payment after we deduct the payment gateway transaction’s charges.
I did not like the strategy or work-No Refund-We strive to understand your requirement and request you to pay attention during the demonstration. As a part of our service, we are ready to provide multiple demonstrations and support. No refund is possible under the condition that you did not like the strategy.
Changes to this privacy policy RichLiveTrade has the discretion to update this privacy policy at any time. We encourage Users to frequently check our Site for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.